Going to visit the Johan Cruijff ArenA soon? You can find all the information needed on this page. In case you can't find the answer to your question, we kindly ask you to contact us.

Parking at the Johan Cruijff ArenA

Parking permits must be ordered prior to the game.  These permits are valid for 2,5 hours before the game, until 3 hours after the game.  The printed parking permit and the European disability parking card must be displayed together inside the car’s windshield.  There are several options for parking in and around the stadium.

• P1 ArenA (directly under the stadium)
• P-Dome (next to the stadium) 
• P4 (closest parking lot in P-other) 
• P-other (P2, P3, P5 to P24)

Start of parking permit sales
Sales of these parking permits start on the Friday in the week before the game at 10:00.  For mid-week games, permit sales begin exactly one week before the match starts.  When sales begin, disability season ticket and club card holders can purchase a parking permit.  On the second day, European disability parking card holders who do not have a disability season ticket or club card may purchase a parking permit.

It is possible to park in P1 in the ArenA at a reduced rate.  For this, both a parking permit and a European disability parking card are required.  These permits can be ordered through your My Ajax account by clicking on the game for which the permit is needed.

Should there be no more reduced-price parking permits available via the My Ajax account, then parking spots (P1 ArenA  to P24) can be obtained via the city of Amsterdam’s ticket shop (https://www.onlineticket.nl/).  Regular city fares apply.

Access P1 Arena and P – other 
P1 Arena can be reached via the Burgemeester Stramanweg.  When you see the stadium in front of you, continue straight on the Burgemeester Stramanweg and follow signs to Amsterdam Zuidoost / Diemen/ Venserpolder.  After that, take exit P1 ArenA.  At the level 0 exits, several accessible parking spaces are reserved for disabled visitors with a European disability parking card.

These accessible parking spaces are located near the elevators on the stadium’s North side (entrance B) and on the South side(entrance H).

If you have a parking permit for the P-Dome or P-other, then follow the signs around the stadium.  In the P-Dome, the disabled parking spaces are close to the exits.

Important notice
Any abuse of a disability parking permit will lead to being denied access to the stadium or parking garage.
Maximum clearance height for a car in P1 ArenA is 2,25 meters.

The Johan Cruijff ArenA is accessible for disabled persons.

Elevators
Disabled supporters who wish to use the elevators can do so by entering the stadium via the North entrance B or South entrance H.  The accessible entrances are located in parking garage P1 ArenA.  Two elevators are located at each entrance to bring disabled persons to the required level.  Please take note of potential waiting times for the elevators, and plan to arrive at the stadium on time.  The doors open ninety minutes before kick-off.

Disabled supporters in sections 016, 812 and 816 will be expected at the rear door of  North entrance B. 

Disabled supporters who hold tickets for sections 825 and 829 will take the H/south elevators rear door.  From the elevator, you can access your place directly.  Places are indicated via signage on the floor.

Ticket control will take place at both entrances and there is the possibility of being bodily searched.  Your disability will of course be taken into account.  Only bags with medication related to the disability will be allowed.  There is a limited possibility to put bags in storage.

Lavatories
You will find the lavatories at main entrance E.  The easy access toilets are located at the entrance of the platform, under section 016, and near the spots for disabled supporters.

Information in case of emergency
The Johan Cruijff ArenA has four First Aid stations.  Two are located on the North side, and two on the South side.  For disabled supporters on the platform and sections 812 and 816, this means that the closest First Aid stations are on the North side of the stadium.  For sections 825 and 829, the closest First Aid stations are on the South Side of the stadium.  In case of emergency, it is best to address a steward, who can assist you further.

Ajax Audio for the blind or partially sighted persons
For blind or partially sighted supporters, we have a special Ajax Audio service.  This enables you to follow the game live in the stadium via an FM frequency.  The steward in section 016  has these audio devices available to loan out.  They can be returned to the same steward after the game.  For hygiene reasons, you are required to bring your own earphones or headphones.

From the press room, two commentators give a live report of the game.  The broadcast begins when the players come onto the field, and ends shortly after the final whistle.  There is no broadcast during halftime.  The signal can only be received in the Johan Cruijff ArenA.

Stewards
During the game, you can address any steward in the stadium if you need extra information or help.  The stadium opens 1,5 hours before the game for disabled supporters.  Enjoy a bite to eat and a drink and watch the players warm up on the field.

Ajax Audio for the blind or partially sighted persons
For blind or partially sighted supporters, we have a special Ajax Audio service.  This enables you to follow the game live in the stadium via an FM frequency.  The steward in section 016  has these audio devices available to loan out.  They can be returned to the same steward after the game.  For hygiene reasons, you are required to bring your own earphones or headphones.

From the press room, two commentators give a live report of the game.  The broadcast begins when the players come onto the field, and ends shortly after the final whistle.  There is no broadcast during halftime.  The signal can only be received in the Johan Cruijff ArenA.

Payments
The Johan Cruijff ArenA is a cashless stadium.  In the stadium, payments by PIN (contactless), Master Card, Visa, Visa Electron, AmEx and VPay are accepted.

Smoking and alcohol
Smoking is forbidden in the entire Johan Cruijff ArenA, unless otherwise indicated.  Visitors under the age of 18 will not be served alcohol.

Bags
The Johan Cruijff ArenA’s policy is that any bag larger than an A4 sheet of paper will not be allowed into the stadium for security reasons.  In addition to that, checking large bags delays the flow of visitors into the stadium.  For bags needed for medical reasons, exceptions to this rule will be made.

Food and drink
If you have a ticket for sections 812, 825 and 829, there are several nearby concession stands to purchase food and drink.  Beer, wine, soft drinks and warm drinks can be bought, as well as snacks like hamburgers, French fries and sandwiches.  The concession stand near 016 also sells beer, wine, soft drinks and warm drinks, with a limited selection of snacks.  No alcohol is served at high-risk games.

Forbidden items
For the safety of all supporters, several items are forbidden during Ajax games in the Johan Cruijff ArenA.  These are: fireworks, bottles, glass cups, cans, sticks, banners with offensive or provocative text, chains, and any weapons which can be used for hitting, stabbing, or throwing.

Please note:  If you need a medical device with you during the game, this is allowed.  Standard procedures will be in effect when controlling admission at the door.

House rules
Ajax, the Johan Cruijff ArenA and other partners involved with match organization aim to offer all supporters a customer friendly, safe and trouble-free visit.  Misconduct, violence or disturbance have no place in this.  In order to ensure this, it is important that visitors respect and follow the rules and regulations.  Supporters who violate these rules, and thereby put at risk the safety of other supporters, Ajax’s interest or football in general, or cause general damage or disturbance, will be given a sanction.  Ajax, the city of Amsterdam and the public prosecutor exchange information about this.

If you receive a Disability Club Card or purchase a ticket to a game, you automatically accept the KNVB Standard general conditions.

Service point for disabled fans

Do you have any questions or comments for this matter? In this can you send an e-mail to mindervalide@ajax.nl. Do you a have general question or need help? Please see our contact options at Ajax.nl/contact.